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This week, swimwear brand Seafolly launched interactive smart mirrors in their fitting rooms for the first time, following the footsteps of fashion retailers Mango, Ralph Lauren and Rebecca Minkoff who pioneered use of the technology in their stores. The intent is to offer greater convenience...

There can be no doubt that programmatic media buying has the potential to change the way brands connect with customers. The promise of more relevant, timely and persuasive communication is intoxicating for a marketer. Coupled with a more efficient media buy and greater transparency, programmatic...

In the US, fast food chain McDonalds have been reaping the rewards of a 3 year investment in building owned media channels like digital screens, digital menu boards, a mobile app and leveraging customer data. The organisation has not stopped advertising on paid media but have...

We’ve been fortunate to work with some of the most dynamic people and businesses in the world. We’ve unlocked over $4 billion in owned media value for retailers such as Coles, Telstra, Myer, KFC and Stockland. And they have all told us the same thing… Owned...

There has has been a great deal of commentary and discussion amongst both fans and the media surrounding the latest Nike advertising campaign featuring controversial NFL player Colin Kaepernick. Even Bloomberg have waded in, with an article putting a $43M value on the discussion so far,...

Being a one-trick pony is typically regarded as a weakness. It suggests there’s only one thing that you, or your business, does well. Nothing else. Just one thing that you are totally skilled in and have mastered at the expense of all other distractions. I’m...

Doing what? Apologies for the blatant clickbait headline but it is intriguing that these and other forward-thinking organisations are all building internally what used to be a strictly external marketing function. There is an accelerating trend amongst global power brands to build and rely on in-house...

Rapha cycling is a compelling model for the future of retail. They’ve been hailed by some as an example of how bricks n clicks retailers can deliver an emotive and engaging experience. Mary Portas, retail legend and star of the British TV show Queen of...

Nowadays, with just one click we can publicise our purchases to others via a post on social media pre-created by the company we have just bought from. But just because we can, it doesn’t mean we will. It is typically only the most narcissistic social...

Chess masters don’t focus on the pieces on the board, they look at the empty space for potential moves. Professional footballers don’t look at the player with the ball, they look at the other players moving into position. Amateurs focus ONLY on the pieces, on...